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600 Mile Service

First Oil Change

  • Service and repairs are for sissies, Go till she drops dead.

    Votes: 0 0.0%

  • Total voters
    48
  • Poll closed .
Do I have to use the dealer for repairs and maintenance to keep my warranty in effect?

No. An independent mechanic, a retail chain shop, or even you yourself can do routine maintenance and repairs on your vehicle. In fact, the Magnuson-Moss Warranty Act, which is enforced by the FTC, makes it illegal for manufacturers or dealers to claim that your warranty is void or to deny coverage under your warranty simply because someone other than the dealer did the work. That said, there may be certain situations where a repair may not be covered. For example, if you or your mechanic replaced a belt improperly and your engine is damaged as a result, your manufacturer or dealer may deny responsibility for fixing the engine under the warranty. However, according to the FTC, the manufacturer or dealer must be able to demonstrate that it was the improper belt replacement — rather than some other defect — that caused the damage to your engine

The above is an excerpt from: Auto Warranties, Routine Maintenance, and Repairs: Is Using the Dealer a Must?
 
15 U.S.C. 2302 is the portion of the law that addresses tie-ins. Here's what it says:

"No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade, or corporate name; except that the prohibition of this subsection may be waived by the Commission if—
(1) the warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and
(2) the Commission finds that such a waiver is in the public interest. "


Here's the page where you can find the citation, or if the search parameters don't automatically work for you, then just type in 15 USC 2302 in the search box:
US Government Printing Office - FDsys - Search Results

So, to review, a company CAN require you to use their own brand of parts, AND use their dealership to install them or perform the work (including routine service), so long as they do it free of charge. Anyone thinking of the German auto manufacturers including 'no-charge maintenance' as part of selling you a new car? Yeah, that's a warranty requirement (or at least it can be if they want it to be).
 
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If you just use name brand oil and filters and use the mantainence chart in your shop manual, and keep all your paper work you will be fine, Alot of the problems come from customers who work on there bike,s and dont even have the shop manual. They make a mistake and want the dealer of factory to cover it without any documention of what was done.
 
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