Harley-Davidson Recalls Over 65,000 Softails Over Faulty Rear Shock Adjustor

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Seven days ago, the NHTSA filed a Safety Recall Report detailing over 65,000 of Harley-Davidson’s Softails in need of reparations; that’s a whopping 1% of the entire 2018-2023 Softail culture, and it’s all thanks to a rear shock fastener.

Coverage from the NHTSA’s official Safety Recall Report states that the fastener “may fracture, potentially allowing the rear shock absorber adjuster to contact the rear tire.”



A 2018 Harley-Davidson Softail. Media sourced from Crystal Harley-Davidson.

The loss of pressure could cause a crash, so be sure to spread the word to anybody in possession of a 2018-2023 Softail with the following model numbers produced between June 28, 2017, and August 07, 2023:

2018	FLDE	2018
2018	FLHC	2917
2018	FLHCS	3504
2018	FLHCS ANV	898
2019	FLDE	1858
2019	FLHC	2078
2019	FLHCS	3384
2020	FLHC	1896
2020	FLHCS	3713
2020	FXLRS	7073
2021	FLHC	1865
2021	FLHCS	3134
2021	FXLRS	5811
2022	FLHCS	3957
2022	FXLRS	5186
2022	FXLRST	3990
2022	FXRST	738
2023	FLHCS	3033
2023	FLHCS ANV	717
2023	FXLRS	3340
2023	FXLRST	4114

As for symptoms to watch out for, the recall notice contributes the following:

“Operator or passenger may detect a noise from under the seat. In addition, a loose rear shock adjuster may be noted if the seat is removed.”

“Also, if the rear shock adjuster is making contact with the rear tire, difficulty maneuvering the motorcycle may be experienced, and in addition, non-typical wear may be noted on the tire.”



A 2020 Harley-Davidson Softail Slim. Media sourced from Harley-Davidson.

A total of 33 claims have been made as a result of this defective screw situ, so affected owners have been recommended to arrange service with their local Harley dealer, whose team will fix the problem free of charge; a further reminder that this particular recall falls under the “Harley-Davidson Motor Company General Reimbursement Program for Pre-Notification Remedies.”

Here’s who to contact for further info and updates if you’d rather get ahead of the Sept 8-15 notification Harley will be putting out:

Harley-Davidson Customer Service​

Telephone #: 1-800-258-2464​

Recall #: 0181​

The NHTSA Vehicle Safety Hotline​

Telephone #: 1-888-327-4236 (TTY 1-800-424-9153)​

Website: www.nhtsa.gov​

Campaign #: 23V-591​

A 2022 Harley Davidson Softail Standard. Media sourced from Harley-Davidson.

All the best in the rectification of this recall, and as ever – stay safe on the twisties.

*Note to the reader: Harley’s also got a recall notice for certain aftermarket accessory rear shock adjuster kits. If you know of somebody who installed a shock adjuster kit on their Softail, please direct them to this NHTSA Safety Recall Notice that went out on August 31st.*​

*Media sourced from Harley-Davidson as well as American Eagle Harley-Davidson*​

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