GoRovers
Member
I ordered and received a Sargent World Performance Seat for my 2016 Honda NC700X. The photo on their website looked like this:
However the one I received and installed looked like this!
Company president / R&D director Mark (and salesperson Bob) provided excellent customer service. I returned their seat. Before sending a replacement they took it to a local Honda dealer and made sure it fit correctly. I asked for 2-day FedEx shipment, and they agreed. Today I received and installed the replacement seat. Much better! Check it out:
Sargent makes their own seat pans...they don't re-use stock pans. Sargent told me the first seat pan I received was fine. The problem, they say, was the seat fabric "pulled too tight," causing the bad fit. Interesting. Regardless, I'm happy.
However the one I received and installed looked like this!
Company president / R&D director Mark (and salesperson Bob) provided excellent customer service. I returned their seat. Before sending a replacement they took it to a local Honda dealer and made sure it fit correctly. I asked for 2-day FedEx shipment, and they agreed. Today I received and installed the replacement seat. Much better! Check it out:
Sargent makes their own seat pans...they don't re-use stock pans. Sargent told me the first seat pan I received was fine. The problem, they say, was the seat fabric "pulled too tight," causing the bad fit. Interesting. Regardless, I'm happy.