Someone might find this being too harsh or siding with the dealer, but I see it as simple reality.
It seems to me the competence level of the dealer was fairly obvious after the first one or two visits. telecam had reasons to chose to continue to ask that the bike be repaired by them. The dealer did their best effort, however effective or ineffective it might have been, and eventually found and implemented the resolution. Personally, I think the dealer is justified in charging the full amount, with the exception of the unauthorized clutch disassembly, which has been conceded. It’s not like they are committing any fraud or causing damage to the motorcycle, they just don’t really know what they’re doing. But again, that was apparent in the beginning.
The dealer service department doesn’t work for free. I wouldn’t.
If having to pay someone for their time to repair your machine is not something you’re comfortable doing, then the options are to find a different shop/mechanic, or to do it yourself.
It seems to me the competence level of the dealer was fairly obvious after the first one or two visits. telecam had reasons to chose to continue to ask that the bike be repaired by them. The dealer did their best effort, however effective or ineffective it might have been, and eventually found and implemented the resolution. Personally, I think the dealer is justified in charging the full amount, with the exception of the unauthorized clutch disassembly, which has been conceded. It’s not like they are committing any fraud or causing damage to the motorcycle, they just don’t really know what they’re doing. But again, that was apparent in the beginning.
The dealer service department doesn’t work for free. I wouldn’t.
If having to pay someone for their time to repair your machine is not something you’re comfortable doing, then the options are to find a different shop/mechanic, or to do it yourself.
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